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Roaming

Postpaid Roaming

When accessing foreign GSM networks, bilateral roaming agreements between local service providers regulate reciprocal access to each others network. Which means that cellular subscribers do not have to worry about various foreign dialing tones, access codes etc. Once you turn on your phone and log onto the network, the system finds you, and allows you to make voice calls, collect email and even receive database updates just as if you were at home.

At present BTC has one hundred twenty-eight (128) roaming agreements in place with more to be added in the near future.

Things to know about roaming in the Bahamas

1. BTC is a full member of GSMA
2. BTC provides roaming on both it's TDMA & GSM Networks
3. Our frequency range is 1900Mhz

Things to do before roaming in the Bahamas

1. Confirm that your service provider has an agreement with BTC
2. Ensure that your GSM handset can work on the 1900Mhz frequency
3. Know your customer service number before traveling
4. Ensure that all BARRINGS are removed by your service provider to allow incoming and outgoing international calls.

Making calls while roaming in the Bahamas

1. Switch on your handset, which will automatically network search and find BTC's network
2. Simply dial the relevant area code and number you are trying to reach to place an international call. Eg. If you want to contact someone in Miami from The Bahamas dial 305-555-555.

Receiving calls in the Bahamas

1. Persons from your home country can still reach you by simply dialing your local number. However, if persons from The Bahamas try to call you they must dial your home country area code and number, the same as if they were calling you at home.

Roaming Charges

Placing a call - calls are charged in real time with international tariffs being applied
Receiving a call - you will be charged for the international portion of the call from your home country.

Your phone bill from your local provider will indicate the total cost of calls made.

Toll Free numbers

888 828 1824 for BTC customers with roaming issues while in the US
242 300 8781 for BTC customers with roaming issues while in the Family Islands

Disclaimer For foreign customers

Please ensure that your service provider has removed all restrictions from your service allowing subscriber to make and receive calls while roaming in the Bahamas.

Roaming Fees / Partners