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2009-12-23
BTC responds to BlackBerry Outage
Nassau, Bahamas, December 23rd: Yesterday BlackBerry users in The Bahamas were unable to access email, and Internet services for several hours starting at about 6:00pm. Services were restored at approximately 2:45am this morning.

Research in Motion (RIM), maker of BlackBerry confirmed through a statement that "A service interruption occurred Tuesday that affected BlackBerry customers in the Americas. Message delivery was delayed or intermittent during the service interruption. It appears that the issue stemmed from a flaw in the two recently released versions of BlackBerry Messenger that caused an unanticipated database issue within the BlackBerry infrastructure." RIM is now encouraging BlackBerry users to download the upgraded version of BlackBerry Messenger.

BTC apologizes for all inconveniences this outage may have caused, and is working with RIM to ensure customers maintain their normal service levels.
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